MANAGE YOUR POLICY

Life Insurance Claims FAQ

  1. How long does it take to process a claim?
    If the policy has been in force for longer than two years, it is considered “Incontestable,” which means it will be paid as soon as all of the required documents are received and examined.If the policy has been in force less than two years, it is considered “Contestable” and will be subject to further review, which could increase the processing time.For more information about the claims filing process,  Phone: (800) 333-0637 or (205) 325-4979
    Email: custserv@libnat.com
    Hours of Operation:
    7:30 a.m. to 5 p.m. Central
    Monday through Friday

Liberty National has made it easy to answer your policy questions 24-hours a day — online!

Log In
Already Registered? Please Log In with your E-Mail Address and Password.
E-Mail Address:
Password:

(Case Sensitive)
Forgotten your password?
Enter your E-Mail Address above and click here.

First Visit to Liberty National’s eService Center?
Please Register Now!

It takes just a few minutes to register. All you need is a Policy Number, the Insured’s Name and Date of Birth to have access to policy information 24-hours a day.