Life Insurance Claims FAQ

  1. How long does it take to process a claim?
    If the policy has been in force for longer than two years, it is considered “Incontestable,” which means it will be paid as soon as all of the required documents are received and examined.If the policy has been in force less than two years, it is considered “Contestable” and will be subject to further review, which could increase the processing time.For more information about the claims filing process,  Phone: (800) 333-0637 or (205) 325-4979
    Hours of Operation:
    7:30 a.m. to 5 p.m. Central
    Monday through Friday

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