Life Insurance Claims FAQ
- How long does it take to process a claim?
If the policy has been in force for longer than two years, it is considered “Incontestable,” which means it will be paid as soon as all of the required documents are received and examined.If the policy has been in force less than two years, it is considered “Contestable” and will be subject to further review, which could increase the processing time.For more information about the claims filing process, Phone: (800) 333-0637 or (205) 325-4979
Hours of Operation:
7:30 a.m. to 5 p.m. Central
Monday through Friday
Liberty National has made it easy to answer your policy questions 24-hours a day — online!
First Visit to Liberty National’s eService Center?
It takes just a few minutes to register. All you need is a Policy Number, the Insured’s Name and Date of Birth to have access to policy information 24-hours a day.